Pre-Order Deposit FAQ
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How much is the pre-order deposit?
A $350 AUD deposit is required to secure your order.
When do I pay the remainder?
The balance is due once your guitar is complete and ready to ship.
We’ll contact you via email at that stage with a final invoice.
What else will I be billed for at completion?
When your order is ready, your final invoice will include:
The remainder owing (if your chosen model costs more than $1000 AUD).
Shipping costs: $75 AUD within Australia, $200–$250 AUD worldwide.
Any additional merchandise (t-shirts, hats, jumpers, etc.) you wish to include.
What is the estimated completion time?
Our Factory Standard batches take approximately 3 months from the time your order is finalised.
Because this is a new model, please allow some flexibility with this estimate.
Is my deposit refundable?
Pre-order deposits are non-refundable, as they secure your build slot in production.
How will I know when my guitar is ready?
We’ll contact you via email once your order is complete and ready to ship. You’ll then receive your final invoice for the remaining balance, shipping, and any extras you’ve selected.